COMPARISON

Looking for an
Interakt Alternative?

WACRM delivers everything Interakt does — plus AI-powered replies, Twilio voice calling, visual sales pipeline, 9 industry modules, and a free plan. Starting at ₹0/month.

Switch to WACRM Free See all features

Feature Comparison

FeatureWACRMInterakt
SMS + Voice Calling (Twilio)UNIQUE
Built-in Twilio for outbound/inbound voice calls via WebRTC, SMS messaging, and auto-provisioned subaccounts per tenant.
AI-Powered Replies (Gemini)UNIQUE
Context-aware AI reply suggestions powered by Google Gemini with one-click send. Interakt has no AI features.
Visual Sales Pipeline (Kanban)UNIQUE
Drag-and-drop Kanban board with customizable stages, deal values, and revenue forecasting. Interakt has no pipeline.
Contact Merge & DeduplicationUNIQUE
Automatic duplicate detection by normalized phone with fuzzy name matching and side-by-side merge UI.
Contact Scoring & TagsUNIQUE
Lead scoring with configurable tag-based categorization, color-coded tags, and auto-tagging via chatbot actions.
Company 360° ViewUNIQUE
Dedicated company profiles with associated contacts, deals, conversation history, and aggregate metrics.
Product CatalogUNIQUE
Product/service catalog with pricing, categories, and direct association to contacts and deals.
Follow-up CalendarUNIQUE
Visual follow-up calendar with drag-and-drop scheduling, due date reminders, and stale conversation detection.
Short URL TrackingUNIQUE
Branded short URLs for campaign tracking with click analytics and UTM parameter support.
Visual Field Mapping UIUNIQUE
Drag-and-drop field mapping interface to map Zoho fields to WACRM fields with sync direction control.
Multi-Tenant SaaS ArchitectureUNIQUE
True multi-tenant with tenant-level data isolation, plan-based feature gating, and isolated Twilio subaccounts.
Industry-Specific Modules (9)UNIQUE
Pre-configured for E-Commerce, Healthcare, Education, Real Estate, Travel, Finance, Trading, and more.
Booking SystemUNIQUE
Integrated appointment booking with calendar view, time slots, and WhatsApp booking confirmations.
PII Masking for Restricted RolesUNIQUE
Automatic phone/email masking for Marketing and Viewer roles across all modules.
Audit LoggingUNIQUE
Comprehensive audit trail logging 12 action types with IP tracking and user attribution.
Daily Digest NotificationsUNIQUE
Automated daily email digest with new leads, pending follow-ups, and pipeline movement summary.
Offline Tablet AppUNIQUE
Native Android tablet app with offline caching, FCM push notifications, and Kanban pipeline.
Free Plan AvailableUNIQUE
Permanent free plan — 1 user, 100 contacts, full pipeline, analytics. No credit card required.
TOTAL SCORE29/2911/29

Comparison data sourced from official websites, documentation, and publicly available feature lists as of May 2026. WACRM features are verified from our production codebase. We encourage you to verify competitor claims independently.

Save up to 60% vs Interakt

Free
₹0
Interakt: —
Starter
₹999/mo
Interakt: ₹2,499/mo
Growth
₹2,999/mo
Interakt: ₹4,999/mo
Enterprise
₹9,999/mo
Interakt: Custom

Why teams switch from Interakt

SmartFlow AI

AI-powered replies handle common queries automatically using Google Gemini. Interakt has no AI features.

Visual Sales Pipeline

Drag-and-drop Kanban board to track every deal from lead to close — Interakt has no pipeline.

9 Industry Modules

Pre-configured for Trading, Healthcare, Education, Real Estate, Travel, Finance and more.

Voice + SMS Calling

Built-in Twilio integration for voice calls and SMS messaging — not just WhatsApp.

Enterprise RBAC + PII

Role-based access with phone/email masking. Interakt offers basic roles only.

Free Forever Plan

Start with 100 contacts and full CRM features at ₹0. Interakt has no free plan.

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